Colive — Security Deposit Not fraud

Address:	No.755/95, BBMP Katha, Kote MR Plaza, First Floor, 3, Marathahalli Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka 560037
Website:	www.colive.com

I have been taken a room in Colive Fortworth, electronic city, Bangalore from 1st April to 6th May 2022. My rent was 5555 per month and security deposit was 5k. I was told that I should only give rent for 6 days of May by Colive salesman. For April I paid total of 10, 185 in which 1k was advance and rest 9185 I paid one day before check-in. For May I again paid 6028 as rent as they told they will refund me rest amount with deposit since i am only there for 6 days of May. Also for while making payment for May there was 500rs in wallet, but first transaction got failed and that 500 didn't get refunded. I raise a complaint at that time with ref number and they said it will get adjusted in next month which didn't happen. I have waited till Jun 15th and i got a mail from Colive saying that I should pay extra 1.5k as separation charges. I raised a service request in Colive app with all the receipts from Colive, Rental agreement and all details but still they say that I only paid 10, 185 total. I have been calling the salesman for long and they are not picking up the phone. I am fed up of this Colive and even though I can forgo the rent amount I paid for May, I still need to get the Security Deposit amount I paid.