Colive — Security deposit not refunding

Saswat17

Sep 7, 2023

Address:

Green glen layout

I moved in on 7th July 2023, but I wasn't given any rent agreement to sign. When I moved-in I was told 0 lock-in period and other things about raising notice period on 1st of every month wasn't mentioned anywhere. Only thing written about notice period was that if I want entire security deposit then I had to raise 1 month of notice, which I did. So at the end of 1st month I got 2 bills to pay, I contacted my sales manager and she removed 1 bill and the new bill I got was for extra 1K from my usual rent ( to be paid for next month) and this time I got a rent agreement.
All I can say is, a complete scam has been done with me too loot my money.

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Colive customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2024

Colive Customer Care's response As Confirmed by the team you vacated the property on[protected], Hence the charges are sep'23 has be to pay & the same has been deducted from your deposit.

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Comments

Colive Customer Care

Sep 23, 2023

Verified Support

Customer has signed the E-agreement & all he checkout policies is well informed via handbook which is available in Colive App/Web. Also, there is no Lock-in period for the customer, however, the notice must be raised on/before 1st of the calendar month.