[Resolved] HDFC Bank — hdfc bank cashback not received from tanishq hdfc

ggupta109

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 382424

I availed the below offer and purchased for 95, 000 (Approx) (On 10th dec 2017.in which tanishq was offering 5% discount with hdfc credit card on purchase of min 35000 and max cashback of 4000/- (Attaching my statement and tanishq offer

However i have still not received the cashback.

I called the customer care of hdfc but no satisfactory reply & they have not idea about this offer.

This is totally unexpected behavior and i am thinking of closing my hdfc credit card.

Please do the needful for credit or at least tell me the date

Thanks
Gaurav gupta
[protected]

+2 photos

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Apr 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us from your registered email id with the transaction details and offer details to [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

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Comments

Chiranjeev Singh jandu

Inn chutiya logo ko malum hi nahi ki me hdfc debit card use hi nai krta to bhi paisa kaatke apni marate hai😂😂😂😂😂
Dear Customer, A/c xxx3952 charged Rs.600 for non maintenance in FEB 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

i dont use this account so jitna kaatna hai kaatlo chutiyo😂😂😂😂😂😂

vaibhav21

from Bengaluru, Karnataka

Hi,

I got an message on my registered mobile that ACH debit mandate registered for rs 30000 /- i n Ac no xxxx(mine) for VISU LEASING AND FINANCEPVTLTD with UMRN No. HDFC[protected]

Vasantkatta

from Palghar, Maharashtra

I am not operated my hdgc current account from last 2 years so I want to close my HDFC current account at Karve Nagar Pune. But manager ask me to pay penalty charges dut to non maintaining balance. But needn't to pay penalty charges.

Titan Company Customer Care

from Pune, Maharashtra

Dear Mr. Gupta,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We request you to please launch an complaint with your bank and write to us at [protected]@titan.co.in along with the complaint number to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

ggupta109's [Complaint's author] reply, Mar 21, 2018

Thanks Steve;

Thanks for the concern and prompt reply from Titan
I don't understand the point that why bank is not saying anything on this issue or neither its crediting the amount or saying date for the same.
thanks
gaurav