JustRechargeIt — recharge is showing successfully on the app,amount deducted from my account but my phone is still not recharged since 26th july

JustRechargeIt — recharge is showing successfully on the app,amount deducted from my account but my phone is still not recharged since 26th july

R Rishu pandey from Jaunpur, Uttar Pradesh

I have used the app on the night of 26th july for recharge my vodafone no. For the three to four times, it was unsuccessful showing some error have occurred.. On the very next time, when i again tried, and the amount of 119 rs (As per my plan which i have entered) deducted from my account and no recharge occur.. After an hour i saw, it got added in my jri account.. Then i try to recharge again with that.. And the recharge successfull notification popup.. Even amount deducted from jri account... And it is almost 32 hours till now, my no. Is still not recharged.. My order no is mr[protected].. Either recharge my no. Or refund it immediately. I m using the app from 2 years, and it my worst experience till date Was this information helpful? No (0) Yes (0)
JustRechargeIt customer support has been notified about the posted complaint.
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thamizhmanalan m v

from Bengaluru, Karnataka

Recharge done yesterday 01/08/2018
But not successful. Amount debited to my account. Smart card no: [protected] of SUN DIRECT. Your action required. Thank you.

Ronit Ajay

from Hojai, Assam

Sir on dated 7/8/18 and on 10/8/18 l have recharge total 200 (100 per date) of Tata Sky dish TV bearing VC No.[protected] but dish TV was not recharged on that particular date whereas amount has been deducted from my account. So please look into the matter and prompt action in this regard is expected. Regards Ronit Sill, M/No.[protected]

Tata Sky Customer Care's response, Aug 16, 2018

Hi, we are here to help you. Please share your RMN/Subscriber ID for further assistance.