Tata Sky — problem with tata sky services

I am a Tata Sky subscriber with ID [protected] and I am feedup with the pathetic service . Since last 10 days I'm not able to view sony network hd channel's and the Customer Care of Tata Sky has given the reason that there is a commercial issue between Tata Sky and Sony Network. But Sony Network has confirmed in TImes of India that they have nit raised the rates. The Tata Sky is not able to serve my complaint. I am writing a complaint here to highlight the pathetic service. I have been following up Everyday with helpline number but no response till date. What is point as I have already paid 615 for the month .

Regards
Lalit Mahajan
[protected]
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I have not been able to view any channels since the past 3 days. I try to call customer care but call not received and all customers are busy any time tere is no service provided by Tata sky.

I thought TATA companies are very professional & customer oriented
Tata Sky Customer Care's response, Oct 20, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID along with the channels you are referring to so we can assist you better.
I am tata sky consumer my id is [[protected]], i wish to reset my package, but i forgot my password and registered mobile number. My mobile no.[[protected]] could be registered for further please.
I have recharged my tata sky after almost 4 months, subs id - [protected] with bumper pack of Rs 4840 but it is showing the above error. Kindly resolve.
Tata Sky Customer Care's response, Oct 20, 2018
Verified Support
Hi, please let us know if the issue still persists.
Kal say tata sky key custamoar care may call kr rahaa hu but koi response nai mil rahaa hey call kiya tho bolaa hee 10 minutes may call back aayega. Nai aata
Tata Sky Customer Care's response, Oct 13, 2018
Verified Support
Hi, we understand that things haven't been quite smooth sailing. Kindly share your RMN/Sub ID along with the details of your concern, we will get back to you with a positive response.
I am not watch Sony Chanel on Tata sky Chanel. Also not received my call on Tata sky customer care no.
Tata Sky Customer Care's response, Oct 13, 2018
Verified Support
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest.
Sir may surname is changed
My surname is biradar
Tata Sky Customer Care's response, Oct 19, 2018
Verified Support
Hi, we are here to help you. Please share us your RMN/Subscriber ID and let us do the rest.

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