Pizza Hut India — payment taken from me and order was not delivered to me...

Address:Thane, Maharashtra, 421306
Website:pizzahut.co.in

This is with reference to my online order placed with pizza hut, order no: 4743435 dated 14th february 2019 for rs. 490.35 and payment was made by my credit card. Sms send to me by pizza hut that order will be delivered to me by 7.50 pm. After few minutes i got a call from nearest pizza hut shop that, 'they could not delivered the order at my place, after that i was continuously call on there call center no.: 39883988 for next 1 hour and every time customer care executive gave me fake promises that somebody will call me from there pizza hut shop, but till date no one calls me bake and payments also not refunded back. Requesting you to take action against them.
Was this information helpful?
No (0)
Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (vshinde123),

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2IoRFp3

Regards,
Team Pizza Hut
sunil govind's reply, Aug 15, 2019
email:kgovindsunil@gmail.com
mob:9500092157

transaction ID -904116642209) -ICICI - Money was transferred to Pizza hut
however store did not receive any intimation

87, Arcot Rd, Sathya Garden, Virugambakkam, Kanchipuram, Tamil Nadu 600091
Pizza Hut India Customer Care's response, Aug 16, 2019
Verified Support
Dear Sunil,

Thanks for sharing the details with us. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut
Ordered 2 Medium veg pizza ( 540.75 )on offer .Paid Through UPI transaction successful .However order not taken.
(transaction ID[protected]ICICI
sunil govind's reply, Feb 10, 2019
Also not able to contact customer care number from Chennai 4439883988
Pizza Hut India Customer Care's response, Feb 20, 2019
Verified Support
Dear Sunil,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2BKUc79

Regards,
Team Pizza Hut
I was online order pizza & my payment is deducted from my account but order is failed .but amount is not refund .its all fraud .if my amount is not return in my account .then i will complaint in consumer form.i am shocked to see this.its all are cheating to consumers.
Pizza Hut India Customer Care's response, Feb 20, 2019
Verified Support
Dear Amitesh,

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

https://bit.ly/2tstkEu

Regards,
Team Pizza Hut

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information