[Resolved]  Razorpay — fraud call

Address:142022
Website:[email protected]

Two days ago i received a dress from this site... When i saw it was fake and low quality product... After that i was angry, i complained on pikkr and e-kart... Yesterday i received a call [protected] regarding online complaint he confirmed with me full details when i ordered and wheni received after that he ask me give me your account number i'll refund you payable amount at that time i give a otp from my bank account he ask me shared with us in few seconds i lost my all bank balance. Please report on this account it's cheapest way to broken trust
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Nov 4, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Razorpay Customer Care's response
Hi,

Please write to us with the transaction details at: https://razorpay.com/support/#request and our team will assist you at the earliest.

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

I have tried my payment through razorpay gateway (Google pay) for booking tickets in IRCTC website. Amount is deducted but ticket not generated..

Booking id: [protected]

Also showing failure reason as pending from bank. Could you please check and refund the amount. The amount deducted is RS.689..
Razorpay Customer Care's response, Oct 9, 2019
Verified Support
Hi Praveen,

We are sorry to hear about your experience. Please write to us with your transaction details and contact details here: https://razorpay.com/support/#request and we will get back to you on the same at the earliest.

Thanks & Regards
Team Razorpay

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