99labels — did not receive product in full

5 Reviews
i have ordered a designer suit set on 99labels.com.
i have received it but dupatta was missing in that suit set
that suit set was worth more than 5000/-..i have got it for an offer price of 2851/-
i have filed a complaint they said they will give me a credit of 200/-.
i want to take action on this online trade
what shal i have to do to proceed further?

with regards
Complaint comments  4 Comments     Updated: Share0Tweet0


order no:99417857
i have already ordered thrice and received products
once i have received a stained saree
i have complained but are so reluctant to respond back
now i have ordered an expensive designer suit thay have sent the product but the dupatta was missing.
they responded and they offered me a credit of 200/- for a designer dupatta..can u imagine..?
Dear Mrunalini,

Please accept our apologies due to inconvenience caused.
We have investigated and registered your complaint for order no. 99417857.
Our grievance team is working on your complaint and shall revert to you on your registered E mail id with us.
We will surely take this up in a stringent manner.

Request your cooperation to expedite the proceedings.

Team 99
team 99
your team took lot of time and now they say they dispatched the order fully.
its my mistake that i have shopped with you again
i apologize
now i want justice this time
they say they will give a credit note of rs200/- with which i have to shop again and get back into troubles what a pity???
i am very much frustrated with this 99labels
initially i thought they are genuine atleast but not at all.
irresponsible dispatch team
i am vexed up.i am a doctor i have no point in arguing with you if u have sent me the order in full.

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