[Resolved]  ICICI Bank — NON ISSUE OF NOC EVEN AFTER PAYMENT OF ALL THE EMI SIX MONTHS BACK

Address:

Bangalore, Karnataka

Sir/Madam,

I would like to bring this to the notice of every one that how ICICI Bank harass the cuntomers for fault on the part of bank.

My son Mr Saurav Baunthiyal had purchased a bike Honda Karizma Regd NoKA-01EF-5722which had partiallybeen finnanced by the ICICI bank and the loan account number is LTBNG[protected]. The amount was requried to be refunded in 16 EMI. Out of 16 EMI, 5 EMI have been paid through on line transfer of money and remainning 11 EMI have been collected by ICICI bank representantive/agent deputed by the bank.

When my son went to the ICICI Bank Bommanehalli ,Bangalore for collection of NOC of the bike,ICICI bank refused to issue NOC stating that two EMI are outstanding against my son.

My son have paid all the EMI and he has produced all the ICICI bank receipts to the bank but the bank has refused to issue NOC on the pretext that amount of two EMI have not been deposited by the rep/agent.

Here I would like to mention that how the bank can accept the 9 receipts of the ICICI bank and how 2 receipts of ICICI bank can not be accepted.The rep/agent was deputed by the bank after due verification and confirming the reliability and the rep/agent was representing the bank by showing his ID issued by the bank and collecting the EMI from gthe customers.

If the rep/agent has not deposited the 2 EMI in the bank,it is the responsibility of the bank and not customer. Customer has paid the money to the rep/agent and presenting the receipts of ICICI bank but being harassed by the bank for last six months. Here I would like to mention here that ICICI bank is well known for such behavior with the customers.

May I hope for the justice and penalty to the bank for the harassment for last six months.

With regards.

Yours sincerely,

Satish Baunthiyal