[Resolved] Accelyst Solutions Ave Mumbai In — SUNDIRECT RECHARGE MONEY DEDUCTED NOT RECHARGED | |||
SIR, YESTERDAY I RECHARGED SUNDIRECT DTH, ERROR HAS COME. REFERENCE NO NOT COME EVENTHOUGH MONEY DEBITED FROM MY VISA CREDIT CARD. TILL NOW IT IS NOT RECHARGED. KINDLY HELP ME TO GET BACK MY MONEY. IF IT FRAUD SITE KINDLY DO SOMETHING TO CLOSE THIS SITE. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
the same thing happened to me. more than Rs/600. deducted from my account by automatically activated unwanted channel
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Sun Direct DTH — money deduction
WORST CUSTOMER SERVICE I have Sun direct DTH connection, with Smart Card no. ( [protected] ).I have chosen basic Hindi package and also activited add on package only ETV Oriya every month. last time my balance is Rs 93/- again I recharged Rs 200/-. so total my balance is 293 after deduction it is 273. something but without my perminission, without my knowledgr they deduct Rs 261/- on my account for one month. why this things are happening like this. who is responsible for this. what should I do. Shell I write a complain in customar care. it is happening regular bacic. i have seen a lot of time that server is down. for recharge we have to wait for two or three days. So i request you to please solve this issue to ASAP. is it good if we speak infront of other person.Samarendra Sahoo
Borabanda