| Address: | Washim, Maharashtra |
From-
Mrs. P.M. Topre
M- no:[protected]
e-mail id: [protected]@rediffmail.com
To,
SIDDHI WHEELS PVT LTD
163-A, Railway lines,Empl. Chouk
Solapur
Sir,
Sub: Delivery of Access-125 SUZUKI [White colour] vehicle.
Ref: Your money receipt no 4270 dt 3.08.2010 & 4760
dt 11.10.10.
As you are aware I had booked the subject vehicle on 03.08.10 and paid Rs. 5,000/- towards booking amount. It may be recalled that you had assured delivery of the said vehicle at the most within three months from the date of booking. Further as per your suggestion I had paid Rs. 30,000/- towards part payment of the vehicle which will facilitate you in early delivery. The stipulated periods for waiting after booking of the vehicle expires on 03.11.2010 and till date I am worried about assured delivery on the date. This is creating lot of confusion mental torture and agony in my family.
I had approached number of time to your showroom and enquired about delivery status of my booked vehicle but I regret to state here that at no time I had been assured with any Indent placed on the company with regard to streamline the delivery process. This fact is against the social ethics which may compel me to initiate any legal action in this regard, if I do not get the vehicle delivered to me before stipulated date.
I once again humbly request to take immediate action and deliver me the vehicle on 03.11.10.
Mrs. P.M. Topre
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Access suzuki — Non delivered vehicle
Dear SirYou need to handle customers more professionally. With respect to the delivery of the vehicle, I have not received any positive actions from thepeople who are sitting at Yelahakna. They are simply providing new dates. It clearly shows lack of communication and professionalism at your end.
In fact I have booked Activa earlier but cancelled, thinking that Access have more options.
I have paid entire amount. NowI am regretting. I have taken a wrong decision.
KrishnaMurthy.T.N