[Resolved]  Acer Aspire 4736 — blue screen frequently disturbs

I have purchase acer aspire laptop in may, 2009. Its giving blue screen error frequently. I am fedup with this laptop service given by you. your customer care says me that to provide error massege to him but blue screen comes for a second and my laptop reboots so how can I provide you error massage.
Pls help me to rectify this problem on priority besis asap.



Md Dilshad
Ranchi (Jharkhand)
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Aug 14, 2020
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change sata mode from AHCI to IDE in BIOS for XP ok
during reboot press F8 then u will be directed towards the setup screen, there u set the auto restart when error occurs to no.
After that u ll be able to see the error screen.
yeah i have the same problem,
i have just bought it 2 months ago. my OS is xp
i have set the sata mode into IDE but still always get blue screen.

pls help me to solve this problem pls...
pls send the answer to my e-mail directly pls...

ASAP
i have the same problem too...
any solution to fix the problem?
i got the screen shot for it :)
Hi,
I have bought Acer Laptop 4736 - S. No. lxpg40c0279292d4f21601 (on 14th Oct, 2009 from Micro Sun, super bazaar, Moradabad). Within a week, it was not booting. After 2 hour, it started normally.
I was embarrassed when I had to give important presentation. It was not starting. Any how I managed and after few hours it started normally. I called up (3rd November) customer care and they asked to visit service centre. At service centre (Ghaziabad), they said that motherboard had some problem. Service centre collected my laptop. I kept following up with service centre for next 22 days. At last they received motherboard from Bangalore and replaced (25th November, 2009) the same. Next day it was not showing any sign of life. It was completely silent. Again I had contacted to service centre, they expressed same problem. I again asked customer care. This time reply was same… ‘Our service centre would take care’. I asked to replace this laptop (Acer Laptop 4736) as it had manufacturing defect. But customer care and service centre both denied and told that they are helpless. They could only provide warranty.
After all this I searched email ids of Acer people on the internet. Few ids were [protected]@acer.co.in, [protected]@acer.co.in, [protected]@acer.co.in, [protected]@acer.co.in, [protected]@acer.co.in). I got response that somebody would connect me. After two days, I was asked to send contact details. I shared through mail. Nobody contacted me next day. After that I marked CC to Jai Shankar, Director Sales, Acer India ([protected]@acer.co.in) and Sudhir Goel, GM, Acer India ([protected]@acer.co.in). Now Customer care Manager Head Mr. Amrish Mahajan ([protected]@acer.co.in) contacted me. I simply requested to return full amount with a letter stating that ’Acer was unable to provide defect free product and service’. They offered me to replace Laptop with one month of extended warranty. I refused to this and asked my money back with apology letter or replace laptop with compensation as my brother had faced problem. He is an MBA student and it was basically purchased for his study. He missed few presentations and that was big loss. At last, Acer returned (12th Dec, 2009) the money without any Apology letter and took back laptop (Acer Laptop 4736).
This shows there lethargic and disgusting approach. Acer people don’t support their customer and when they caught with mistakes, they simply escape. You would be tortured mentally and physically. Now I hope this cheque would be realized. I would suggest – Do not buy Acer Products. I have shared the mail ids so that if anybody facing such problem can use these ids.
If some responsible Acer people read this review, kindly think upon that how would you survive with such product, service and behavior?

Regards,
Rajeev Misra
[protected]@yahoo.com
I was planning to buy this Laptop but after reading this blog, now i will go for other better brand.

Acer Aspire 4736 — Laptop issue

I have purchased a Acer Spire 4736 laptop on 28th of july 2009.In last week of September i got an issue that the system was restarting with a message physical memory dump,ad it happens again and agan,due to that i cannot perform any task properly.
I have visited service center("Cluster Infotech,the only service center in Hyderabad) in 1st week of October.And up to now i have submitted my laptop to cluster infotech 3 times for the same issue.
Due to visiting again and again a use to loose most of my valuable time as well as money.

And this is due the faulty product by Acer,and acer is resonsible for this.

ASPIRE 4736 — MOTHERBOARD FAIL WITHIN 1 WEEK

SIR,
MOTHERBORD PROBLEMS OCCOUR WITH IN ONE WEEK FOR THE MODEL ASPIRE 4736,THERE FOR LAPTOP GO TO TURN OFF STATE AND THE BATTERY CAN NOT CHARGED
BY
Leo Cheriyan
[protected]@gmail.com
Hello,
i brought new laptop on last month but the motherboard problem occour with in one month(not charging) what can i do? by [protected]@gmail.com

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