Acer India (Pvt) Ltd; Laptop Model - Travelmate — Speaker not working and Battery not Charging.

Address:

Bhagalpur, Bihar

Acer Laptop model-TravelMate Machine Sl.No.LXTVQ0C05103300B872000 was purchased at MIT, Manipal on 06.09.2010 by me, Anukul Anand. Suddenly, within a fortnight, charging of battery failed giving information as "Plugged in, not Charging". The Battery serial no. is BT[protected]F83B102. Also, both the speakers are not working.
I had visited my home town, Bhagalpur in Bihar. With these complains, I rushed to nearby Customer service center - "JMS Technologies, Bhagalpur". They kept my laptop for three days and after that, my anlaptop was returned unrepaired. They informed that the battery is poor, which needs tobe replaced and both the speakers are also should be replaced.Presently, these materials are not in stock and it will take more than a month for their replacement.
I failed to astonish with such behavior of the service centre of a reputed laptop co. like ACER.
Please help me to redress my grievance. Whether there are any onsight service facility for my laptop. Please guide or help at "[protected]@gmail.com"

ANUKUL ANAND.