ACT Fibernet — Beam doesn't care to resolve Issues ever after several calls

Address:

Hyderabad, Andhra Pradesh

This is really frustrating....

I have requested for router configuration on 27th Dec but so far none of
from Beam bother to contact.. the service is really getting worse day by day..earlier they took 15 days time to provide my connection while shifting and after repeat call every time,, i am only getting answer from all excutive that my ticket will be address by today itself.. this is really
pathetic service i ever come across. and was never expected from Beam as I have been using it since more than 4 years..but now its worst service.

also on 29th Dec i requested for no connectivity but none of them address
such issue either....how irresponsible you guys are.

There are 2 tickets which did not answered so far
Tkt number:[protected]th Dec - For router configuration
Tkt number:[protected]th Dec - For no internet connectivity (that i resolved myself but nothing from Beam)

Tanweer