Hi,
I have got a new Act BB connection on 22/06/2013.
Acc No :412315
I have been clearly told by Marketing executive Mr Ramachandra that my connection is a post-paid and I have confirmed it more than thrice. I have the document which says its a post-paid connection.
Now, all of a sudden within 10 days i get to know that ACT has changed my post paid plan to pre-paid and i am asked to pay advance rental for next month.
My question here is who has authorised ACT BB to change my plan from POST PAID to PRE-PAID...even IF IT WAS DONE I WAS NEVER INFORMED ABOUT THE SAME!!!
I WILL NOT HESITATE TO VOICE OUT MY CONCERNS ON ONLINE CONSUMER FORUMS IF MY CONCERN IS NOT ADDRESSED SUITABLY!!!
I WOULD EXPECT MY CONCERN IS ADDRESSED AT THE EARLIEST
ACT BB IS NOT EVEN BOTHERED TO RESPOND TO MY COMPLAINT NOR READY TO TAKE ANY COMPLAINT FOR THE SAME!!!
WHEN I HAVE PAID MY RENTAL OF 1560, WHILE TAKING CONNECTION IN ADVANCE WHY SHOULD I AGAIN PAY 1500 WITHIN 10 DAYS OF TAKING CONNECTION??? Was this information helpful? |