[Resolved]  ACT Fibernet — BEWARE OF ACT FRAUD BROADBAND

Hi, I have got a new Act BB connection on 22/06/2013. Acc No :412315 I have been clearly told by Marketing executive Mr Ramachandra that my connection is a post-paid and I have confirmed it more than thrice. I have the document which says its a post-paid connection. Now, all of a sudden within 10 days i get to know that ACT has changed my post paid plan to pre-paid and i am asked to pay advance rental for next month. My question here is who has authorised ACT BB to change my plan from POST PAID to PRE-PAID...even IF IT WAS DONE I WAS NEVER INFORMED ABOUT THE SAME!!! I WILL NOT HESITATE TO VOICE OUT MY CONCERNS ON ONLINE CONSUMER FORUMS IF MY CONCERN IS NOT ADDRESSED SUITABLY!!! I WOULD EXPECT MY CONCERN IS ADDRESSED AT THE EARLIEST ACT BB IS NOT EVEN BOTHERED TO RESPOND TO MY COMPLAINT NOR READY TO TAKE ANY COMPLAINT FOR THE SAME!!! WHEN I HAVE PAID MY RENTAL OF 1560, WHILE TAKING CONNECTION IN ADVANCE WHY SHOULD I AGAIN PAY 1500 WITHIN 10 DAYS OF TAKING CONNECTION???
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Aug 13, 2020
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