[Resolved]  ACT Fibernet — user name [protected]@yahoo.com account no28388 no internet connection from 24.11 2009 i want inter connection now its urgent

user name [protected]@yahoo.com account no28388 no internet connection from 24.11 2009 i want inter connection now its urgent
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Subscriber,

Your account was deactivated on 24th Nov 09, due to NON - Payment, and reactivation done on 25th Nov on your request and Payment of 4200/- made through cheque, but unfortunately that got bounced and your outstanding as on date is 4300/- kindly make the payment to avoid disconnection.

Regards
Sandeep
Beam Telecom .
Hi ...!!

This is Arunima Togaru, registration no. (117395).

This is to inform you that i have been provided the internet connection in the month of Aug'10.

And just after the connection was given, i was unable to access the internet for 3 weeks. After several complaints, and calling up Beam Telecom Customer Care, they have sent the technicians to home, and they took just a minute to replace the jack. "It was such a simple problem but Beam Telecom has took 3 weeks time for me to give the access".

And then the same has repeated again in Nov'10. For 2 weeks again i had to call customer care several times to resolve the problem. But even after calling so many times, they could still resolve the same problem in 2 weeks again.

I would like to bring to your notice that i had to pass a lot of agony due the inconveniences by Beam Telecome, not only that i had to spend nearly Rs. 350/- everytime i had problem in the connection, just to make calls to the customer care.

Kindly consider and wave off the amount of Rs. 494/- completely.

For any clarifications, please call me at [protected].

Hope you will atleast consider now.

Arunima Togaru.

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