[Resolved]  ACT Fibernet — Complaint Against Beam telecom

Our beam account number is 379639 and mobile number is [protected]. we have requested for shifting of address from banjara hills to mehdipatnam Hyderabad on 16th of AUGUST 2013. Customer service representative told that with in 48 hours they will provide connection but they didn't come. again i have called so many times but they are saying the same story "with in 24 hours your request will be processed". But nobody has called and gave connection to us. Today it is 21-AUG-2013 means 6 days till now they did not come. Our urgent work is in pending from last 4 days, who will bear that loss? What is this service, why these people not responding and giving proper service in time. Very irritation and time wasting. such a worst service like RELIANCE. If can't provide proper service to customer why you people giving trouble? Please give our connection immediately else return the full amount that we have paid to you(i.e 6000 plus). we are in the 15 MBPS package.