[Resolved]  ACT Fibernet — False promises

Address:Hyderabad, Andhra Pradesh

This is a cheating company. They promised that they are providing trolly bags for the customers. We subscribed for 1 year and payment has been done. But still now there is no response and it has already been more that 6 months . The CEO must be ashamed of this. No one works properly in this company. Always there will be problem with this connection and technical problems. The connectivity is very slow. Bull with this company.
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
Jun 05, 2012
ACT Fibernet Customer Care's response
Dear Mr. Kiran,

We sincerely regret the inconvenience caused at your end. Please provide us the details (Registered Mobile Number/Account No./Ticket No) to address the issue.

Thanks & Regards
BEAM FIBER
Complaint comments 

Comments

BEEM — INTERNET CONNECTION

sir
i am vinayak singh
i was applied for new internet connection on
[protected] of may & till today its not connected
please
and my registration cell number
[protected]
Even my self was trying to find out the CEO of this company. Because i have internet problem from last 1 week. i have given complaint and i am calling every day to customer care. Technician has dint visited to my residency and he informed to his boss problem was resolved. i don't how come this beam fiber has hired this kind of technicians. till now 10 days has been completed and no one has turned up and resolved my issue.
I am the customer of beam telecom.I have already paid the bill of 660/- for month April 2013, through online.but i din't yet received any printed document regarding the payment.Please send an pdf document of bill as soon as possible. A/c No 387380.
Customer name: R. Ashritha reddy
H.NO: 2-1-559/2&3
Area: Vidyanagar, Nallakunta
City : hyderabad

BEAM FIBER — Hyderabad's best and fastest Internet Service Provider

I have been using Beam Fiber services since last 14 months and fortunately never faced any such trouble. Initially when I took this plan of 15 Mbps at Rs 1110, I was getting FUP of 30 gb. But later on they upgraded the same plan with the FUP limit of 50 gb. I was little confused so called up customer care and was very happy when I was informed that I don’t have to pay anything extra. It has got mind blowing speed and the internet connection is always stable. It has given me a wonderful experience in watching online movies and video which I m crazzzzy about. What motivated me to write a positive review about them is I have seek their help many a times but they have never let me down and pretty much up to the mark when it comes to customer care service and fixing the technical issues. My post FUP speed is 2Mbps and whenever I do a speed check it’s always consistent. I am 100% satisfied and would love to recommend it to them who really need a super fast internet connection.

Amount loss & mental disturbance

iam a consumer of ACT broad band They blocked the websites without intimation for their personal benefit from STAR Sports which caused money loss 7 Mental disturbances for me

Probelm with cable Jack , its is not working properly

Hi Team,

My Internet beam is not working which is due to jack/ wire issue.Probelm with cable Jack, Could you please come and resolve the issue .
address: ramnagar, Near fishmarket, GPHS Colony, Hyderabd,
Mobile nu: [protected].

Thanks in advance!

Murali.G

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