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we have got beam broadband connection on[protected] night and from[protected] we are unable to acess the internet please check the connections address : MIG-866, 1st floor, kphb colony road no.3, 3rd phase, hyderabad.
I am facing the same problem. I also went for 6 moths subscription the marketing person Mr. Alikhan [[protected]] told that it will be done in 3 days. On third day I call him up and ask about it he tells me person will come to your home at 5PM no one visits same story is repeated next day. Then I file up complain with customer care [2582408] and the tell me we will get back to you in 24hrs. 24hrs pass by and no one calls back. I again try Mr. Alikhan and he promises me to call back in 30min but no one ever calls back. Many a times their phone rings but no one picks up and at times it is switched off to avoid customers.
This is ridiculous service and if this is at start what should one expect when they have our money and subscription for 6months.
This is ridiculous service and if this is at start what should one expect when they have our money and subscription for 6months.
Hello Sir,
Acct No: 18714
It's been 72 hours since (April 12) your sales person came and collected cash towards advance payment to provide Internet connection. The same person promised that some body from Beam Telecom will visit in next 48 hours. After that there was no call from Beam Telecom and no technician visited to provide the cable with connection. In spite of repeated calls, nothing is done till now (72 hours). All the time I hear some excuses.
The only thing that happened very fast was within few hours of my request (through a call to customer service) for Net connection, sales person appeared in front my door and collected cash and provided a receipt. Also, my email to [protected]@beamtele.com bounced.
Request you to look into this at an urgent basis as I am unable to work from home for office work and therefore risking my job.
Regards,
Acct No: 18714
It's been 72 hours since (April 12) your sales person came and collected cash towards advance payment to provide Internet connection. The same person promised that some body from Beam Telecom will visit in next 48 hours. After that there was no call from Beam Telecom and no technician visited to provide the cable with connection. In spite of repeated calls, nothing is done till now (72 hours). All the time I hear some excuses.
The only thing that happened very fast was within few hours of my request (through a call to customer service) for Net connection, sales person appeared in front my door and collected cash and provided a receipt. Also, my email to [protected]@beamtele.com bounced.
Request you to look into this at an urgent basis as I am unable to work from home for office work and therefore risking my job.
Regards,
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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DO NOT PAY BEAM TELECOM IN A HOPE TO GET A NEW CONNECTION. THEY WILL TAKE UR CHEQUE WITH A LIE THAT THEY WILL GIVE CONNECTION IN 3 DAYS AND WILL NOT GIVE YOU CONNECTION UNLESS U KEEP GOING BEHIND THEM ENDLESSLY BY SHOUTING YELLING AND REPENT WHY U OPTED FOR BEAM TELECOM. I AM ONE SUCH AMONG THE USUALLY CHEATED CUSTOMER OF BEAM TELECOM WHERE THEY TOOK CHEQUE FROM ME FOR RS.3300 AND RANAWAY. 10 DAYS GONE NO ONE IN THAT COMPANY KNOWS WHEN THEY WANT TO GIVE ME THE CONNECTION. NO PHONE CALLS OR INSTALLATION TILL DATE. THE SALES GUY WILL COME IN ONE HOUR IF YOU CALL FOR NEW CONNECTION AND AFTER TAKING THE CHEQUE HE WILL NEVER EVEN PICK UR CALL OR RETURN THE CALL FOR LIFETIME. THEN YOU SHOULD GET READY TO DAILY CALL THE SO CALLED CARELESS CUSTOMER SERVICE WAIT 20 MINS IN THE LINE TO HEAR FURTHER LIES AND LISTEN TO STORIES.
I HAVE BEEN GIVEN A TICKET NUMBER OF 1255181 BY K.S.RAO OF BEAM TELECOM ON 28/10/2010. GOD KNOWS IF THAT IS ALSO LIE OR I WILL GET MY MONEY BACK WITHIN 15 DAYS AS TOLD TO ME