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HI
This is arvind agarwal - [protected] my registerd mobile number
i had 2 write u dis letter because of misbehavior done by a person coming 2 my house 2 collect d internet bill.. he gave me his number 2 ask if their is a internet problem.. when i called him and said that i cannot access my internet connection he is speaking 2 me in a very rude way he is "kya re problem kya hai tere " and all !!! is this d way u r teaching ur employes 2 speak 2 ur customers. his mobile number is [protected]. i hope i[censored] have some manners u wil teach ur employes how 2.i dont want dat person 2 cum and collect d money again 2 my house..
This is arvind agarwal - [protected] my registerd mobile number
i had 2 write u dis letter because of misbehavior done by a person coming 2 my house 2 collect d internet bill.. he gave me his number 2 ask if their is a internet problem.. when i called him and said that i cannot access my internet connection he is speaking 2 me in a very rude way he is "kya re problem kya hai tere " and all !!! is this d way u r teaching ur employes 2 speak 2 ur customers. his mobile number is [protected]. i hope i[censored] have some manners u wil teach ur employes how 2.i dont want dat person 2 cum and collect d money again 2 my house..
I have exactly the same situation of not getting the connection even after a month. It is really pathetic. We should take some action against Beamtele for troubling the customers like this. Please post a response if somebody knows a way to do so.
Thank you
Nag
Thank you
Nag
Dear all friends do not go for beam connection, I am also facing the same problem like above mentioned my friends.my name is mahender im living in quthubullapur i have got connection in one week, but always it had disconnecting.when i call to call center that they saying that with in 24 hrs your problem is rectifying but no body is responding from two weeks.I am getting irritation with call center people repeating the same thing that your problem will rectify in 24 hours.i am not understanding what to do.
if any body knows solution this problem.
if any body knows solution this problem.
hi this is XXXX. fed up with the beam telecom services.. the technicians are not available at any time. actually i had worked in the beam customer care.. if the cust asked to transfer the call, then the answer is PLEASE BE ON HOLD AM TRANSFERRING THE CALL, but after 5, 10 minutes the reply is SORRY TO SAY THAT OUR SUPERVISOR IS BUSY ON THE OTHER CALL, WE WILL MAKE A CALL BACK ARRANGEMENT WITH IN 2 HOURS. but there ll be no call back. listening the customer problems, sometimes i ll getted some disappointment. do u know the address of BEAM TELECOM CUSTOMER CARE OFFICE??? i know that... if any one want to know ask me...
HI This is shaik azeem from hyderabad i m the victim of beam telecom service with the registered mobile number [protected] i am facing the connectivity problem from past 20 days i made a complain on 22-oct-2013 for the same firstly i was tourterd by the executive by the reply that it will be resolved in next 24 HRS and when i ask to transfer the call i ll be getting a reply that the supervisor are busy on another call and ll call you back for the same soon and take your complain on priority some how i got connected to the suprvisor after 5 days of my complain i spoke to {DEEPAK, lAKHAAN, ROY} and 2 more supervisor but i m not getting the name now they all said the i ll be adressing it personnly and provide you the resolution in next 24HRS but they havent been on there commitment when you [censored] cant be on your words why you to the commitments i thought that BEAM is the best service provider but now the views are changed of mine now this the service and responce of the BEAMTELECOM
Very much idiotic service by BEAM. They set up the business to screw their customers. My name is Jaganmohan and have been facing so many issues with BEAM. Even the nodal officers also became dumb and dead in responding back and resoving my queries. They have put my connection on hold even though i have enough time to pay the bill. The area technician is not resolving my issues as i dinied to give bribe when he installed connection at my home. my user id: [protected]@yahoo.com. They are very well trainied to say SORRY for their fault even though the issues are not resolved in their promised 24 hours time as per their policies.
Hello Jaganmohan,
We are extremely sorry for the inconvenience. Kindly share your customer ID or contact no. so that our team can help you in resolving your issue. We assure you that we will resolve your issue at the earliest.
Regards,
Beam Fiber
We are extremely sorry for the inconvenience. Kindly share your customer ID or contact no. so that our team can help you in resolving your issue. We assure you that we will resolve your issue at the earliest.
Regards,
Beam Fiber
I have taken internet service from Beam with 6 months advance package, B-Max 999. I paid in full Rs. 6174 on Nov 26th for the speed of 15 Mbps. The internet worked for approx.10 days and then suddenly stopped working. Since then I have been calling multiple times to customer service, technicians, sales guy and requesting to please fix the problem. But so far, nobody able to resolve the issue. I am without internet and not able to do lots of my work causing loss of lacs of rupees. The customer service answers in a very robotic manner and ask for 24 hrs every time I call. But no resolutions. I requested to refund my money and CS threatened me that we will not refund me the money. I am helpless with no service for the money I paid. They are harassing me and giving me mental trauma. I am afraid I might get severe medical conditions. I request Beam thru you to refund my amount immediately. I have never come across with such a poor service. I had such a bad experience with them that even they resolve the problem, I would not gain confidence on their service again. SO pls. refund my amount and relieve me from mental trauma.
Thanks Neeraj Kumar Ac/No- [protected]
Thanks Neeraj Kumar Ac/No- [protected]
not login my roter net in vlid network last8days
Last 8days not login mai netnetwork in veidno internet connection from past 2 days
My internet connection is not in Access from last 2 days... so please fix the problem soon as possible.. and there is no responce when i called the customer care number...Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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I am another victim who is tortured alot by the BEAM BROADBAND. I was tempted by the speed packages they had. They credited the Cheque I have on 24th Feb, and I had to make literally around 70-80 phone calls over all to various people like Sales Team, Technicians, Customer Care & Branch manager. Everyone will say, they will resolve it by end of day. The below are the highlights of their worst behavior,
- After 10 days of my calls, they stopped lifting my calls. So I had to call from some other's mobile numbers.
- They just keep quite if I tell them that I do not want to continue.
- Finally they gave connection on 26th March, and it worked fine for 1 day and stopped working. Since then I call the customer care daily, and at end of the day they close the ticket with out resolving it. While closing ticket neither I get a phone call, nor an SMS, not even an email.
- Now its 10 day the internet is not working. They changed my mobile number linked to my account number 5 days back, and inspite of requests they are not updating the phone number.
I am not sure if they will refund back the 3 months advance I paid to them. But the experience is pathetic.
WORST .. WORST .. WORST decision I have ever taken in my life. I lost money and more importantly peace.
Krishna Prasad