[Resolved] ACT Fibernet — Broadband Speed Manipulation

kamireddy

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I have taken Beam Fiber broadband just 4 days back and Im on the package Rs 600 ( 784KBPS) and they promised me 90kbps download speed in the morning and over 100kbps during nights but the 2nd itself i found the speed to be between 30kbps to 45kbps and raised a complaint, they have checked the system and the speeds were back to normal and again the next day it was even horrible the speeds were between 25kbps - 45kbps. It looks like there are many people facing the same problem with beam fiber. please i request the authorities to take action against such fake and unprofessional service providers.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

yali

from Chennai, Tamil Nadu

if the guys who comes to collect the payment (in advance)is late by 3-4 days for whatever reason, my internet is just disconnect by Beam cable and as soon as the payment is collected the connection is resumed. This is the 3rd time in 6 months that something like this happened.

motoyuva

from Hyderabad, Telangana

I get 90-120kbps for the same plan and it takes 3hrs to download 1GB.they also upgraded it to 1mbps for the same cost great and no complaints

rambabu 1456

from Hyderabad, Telangana

10mpbps for 1000Rs fake news r good news

manupd99

from Gurgaon, Haryana

sir
our connection is unplug since 29/5/2011
we need urgent plugin even not taken response
then we will leave this connection now

madhureddy44

from Bengaluru, Karnataka

I have taken Beam Fiber broadband 4 months back with six months package and I'm on the package Rs400, but i paid 6 months till now 4 months is completed he tells six completed sir but 4months completed my accont is disconcted plz active my net
bill no 80678 on date 15/05/2011

madhu.d