[Resolved]  ACT Fibernet — electric shock due to improper power connection

Address:Hyderabad, Andhra Pradesh

i sumesh kumar is using beam internet.my mobile no.is [protected].company staff has done a blundered mistake by giving a wrong power supply connection to the signal power booster box due to which current was flowing throughout our earthing wire of our house.because of this my younger brothers son got a severe current shock for which he is still suffering .when we gave a complain to customer care we got a very cool reply saying that we have registered your complain &in 24 hrs.our persons will come &resolve it.i am very sorry to say that company doesn't have sense to realize the severity of the problem and solve it.I request THE CONSUMER FORUM to take necessary action into this matter and do needful help to me.

Thanking you
Sumesh kumar Goyal
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Aug 13, 2020
Complaint marked as Resolved 
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