[Resolved]  ACT Fibernet — Not installed connection 20 days after paying amount

Address:

Hyderabad, Andhra Pradesh

I registered for an internet connection with Beam Telecom and paid an amount of Rs 5500/- on 7th August 2011.
It has been 20 days since I paid and still the service provider has not installed or given a connection.
I have repeatedly called and raised tickets. Each the they give a promise that it will be resolved within 24 hours.
Ticket numbers: 2725267, 2817583, 2869524

Need Beam to respond at the earliest.

Beam should change the process of registration:
STOP taking money before you get the equipment and install the connection.
Customers trusted you and gave the money upfront.
If you can't deliver on the promise of giving connection within 24 hours, don't take money from customers. It is a very bad practise and it is a breach of customers' trust.