ACT Fibernet — Not working

Address:

Hyderabad, Andhra Pradesh

I have taken beam broadband from past 3months but suddenly the beam cable team is disconnected my cable. i gave a complaint so many times but they are saying we don't have a root box in that street that's way its lasted sorry for the inconvenience and we connecting with in 24hrs. they are saying same dialogue repeatedly but no action was taken. i payed for the connection 1000rs. and they are taken advance in this month fee 400rs. I lost nearly 1400Rs. Beam cable is a cheated company its not only my problem its so many customers problem. So please take action. Only this way we can express our complaints so please take action.
Thanks & Regards,
Umesh P
my connection id no is [protected].
and my mobile no is [protected]