| Address: | Hyderabad, Andhra Pradesh |
BEAM FIBRE Account Number is 21364
MY PROBLEM HAS NOT BEEN SOLVED YET EVEN AFTER FIGHITING FOR ONE MONTH AND NOW I GOT A NEW BILL WHICH I DID NOT EVEN USED AND MENTAL TORTURE FROM BEAM. IS LAW THERE BEHIND THESE FRAUD COMPANIES? IS THERE ANY GOVERNEING OFFICER BEHIND BEAM.
SUB: Reply for this mail from supervisor is more appreciated as the reply will be one of the documents from beam in consumer court please.
If I will not get the remaining ticket numbers then these email attachments also I will file when applying to consumer court.
The worst complaint section from beam. Since last month I am complaining more than 27 times and still I am the and I am fool simply calling and calling and giving complaints and no one from Beam is coming and still they are closing the complaints without my prior knowledge. This is the worst and worst and worst even after so many complaints the SUPERVISOR is the non sense fellow could not ask the duty person that the IDEOT COSTOMER is complain more than 27 times and why the hell you are closing the tickets without his knowledge and also the supervisor did not even called to the customer asking why and when they will solve my issue.............. I am a customer and I am having the rights to the services as I am paying for this.
Please give me all my complaint numbers 90% I am having but more I need to know as I made my mind to approach the "consumer court"
Now I will not complaint any more let us meet in consumer court of law...
TOTAL COMPLAINTS 25 and holding ticket numbers 19 and more I need remaining numbers to approach to Consumer Court of LAW. Reply for this mail from supervisor is more appreciated as the reply will be one of the documents from beam in consumer court please.
A) Not attending to office as Beam is not even calling and confirming the time of attending the calls.
B) Mental stress and not using services since last one month.
C) Who will be paying for the month which I was not using?
D) My compensation amount is 50,000 as I got totally stress and I am ready to approach to higher court if I am not receiving my compensation of mental torture.
1) Ticket number: 1707839
2) Ticket number: 1712222
3) Ticket number: 1717257
4) Ticket number: 1718577
5) Ticket number: 1719060
6) Ticket number: 1719891
7) Ticket number: 1729661
8) Ticket number: 1734047
9) Ticket number: 1735502
10) Ticket number: #49545
11) Ticket number: 1736404
12) Ticket number: 1768123
13) Ticket number: 1737922
14) Ticket number: 1739262
15) Ticket number: 1773522
16) Ticket number: 1800559
17) Ticket number: 1819824
18) Ticket number: 1806045
19) Ticket number: 1838771
20)Temporary Ticket No. #74428
21) Ticket number: 1843199
22) Ticket number: 1866383
23) Ticket number: 1869479
24) Ticket number: 1869502
25) Ticket number: 1866383
26) Ticket number: 1869502
27) Ticket number: 1877456
Was this information helpful?
Initially for the setup of connection i have to fight with them for almost 15 days since the money has been collected by the collection agent.
Finally after gettting the connection, beam network is worst interms of the consistency in the services
Just in the month of APRIL ( so far for 15 days): we opened
in just APRIL month :
1725964,
1750407,
1757458,
1806702,
1919966,
1757458,
1986411,
while the connection speed is good but the service is not consistent as well the customer care representatives doesnt even know how to handle customers we have opened almost 15-20 tickets everymonth. and the resolution time so far is worst. as of now also im not able to use there service cause i opened a ticket for the resolution and waiting for the fix for the past 3 days now.
they technician who comes in keeps saying that they come up with some reason for the uavailability. not sure need to pray them for fixing the issue.
i have been fed up just for about 2 months of there service still got to go for almost another 4 months to get rid of the contract.
even the Head office in banajara hills in hyderabad dont know how to handle the customer.
I pity the company and there management who dont know how to handle the customers being in the service based industry.
i do strongly suggest not to take this service if you are considering the same.
regards
customer.