ACT Fibernet — No connection after 7 days of payment

Address:

Andhra Pradesh

I paid 6 months advance for installation of Beam broadband connection, amounting to more than 9K INR. That was 7 days ago. After multiple calls over the last week I'm yet to hear from the technician. Every time I call I get an assurance that I will receive a call back in 2 hours and a resolution in 24 hours. My ticket number with the company is 8158704.