ACT Fibernet — No connection setup yet

Address:

Hyderabad, Andhra Pradesh

Hi,

My name is Sashidhar and i am a brand new customer of beam, who is baffled by the tedious and the most unreliable service that you guys provide.

I never thought that my very first experience with beam is going to be so bad that i already started regretting my decision of taking your connection.

Its been 10 days since i made a payment and i was promised the new connection within the next 48 hours.... But that never happened , after atleast 10 calls or so simultaneously to the support team and also the sales rep near my house, i finally got the cabling done yesterday afternoon that is the eighth day!

And now i found out its just a dead cable and am not even able to see the portal page nor i received any additional information about what to do next.

Unfortunately the promptness in taking cash from me is not shown in providing me the basic initial service. This kind of behavior from a company like beam saddens and frustrates me.

I called more than 30 times for a resolution. Do u guys at least now care to help me out and set up my connection ASAP!! please!

Ticket No:6825407
Mobile: [protected]