ACT Fibernet — NON REFUND OF SUBSCRIPTION

Address:

Bangalore, Karnataka

I WAS A SUBSCRIBER FOR ACT BROAD BAND WITH ID NO 10355056.FIRST 3 MONTHS THE SERVICE WAS GOOD,HENCE I SUBSCRIBED FOR ANOTHER 6 MONTHS BY PAYING RS 4046/ IN ADVANCE. NOW FROM 5TH SEPTEMBER 2012,THE CONNECTION WAS ABRUPTLY STOPPED AND ON SEVERAL ENQUIRIES IT WAS INFORMED THAT THEY ARE UNABLE TO PROVIDE SERVICE TO MY AREA AND THEY ARE REFUNDING THE REMAINING AMOUNT OF RS 2888/ WITHIN 10 DAYS . EVEN AFTER 1 MONTH THE AMOUNT WAS NOT REFUNDED TO ME. THEIR OFFICE AT MALLESWARAM IS ALSO CLOSED. NO ONE IS THRE TO REFUND THE AMOUNT AS PROMISED AND NO DETAILS ARE AVAILABLE ABOUT THE BILL/REFUND. SHIVANAND HIREMATH