[Resolved]  ACT Fibernet — Not providing connection after taking money

Address:

Hyderabad, Andhra Pradesh

I applied for beam internet 12th May. Executive B..r from beam internet told me that will take 10 days. But still he wrote 27th May on form, telling that this is just the procedure. And since then, i have tried calling customer service and everytime they say that it will get solved in 48 hrs. I have asked for refund but they have been delaying it badly. I needed the internet badly but these people have delayed a lot and i want o know what kiond of action can be taken against them for following reasons

1. Executive talking lie to customer (there is no proof)

2. Service not provided within the time.

3. Customer service telling lie again and again, giving false promises.

Please initiate the action against them so that they get lesson to rspect the customer and deadlines and refrain from telling lie. I am still waiting for my connection on 12th June.

Beam is such unprofessional.

Atul Dixit
Pragathinagar, Andhra Pradesh
Email: [protected]@yahoo.com