ACT Fibernet — Tickets closed without being resolved

Address:

Hyderabad, Andhra Pradesh

BEAM Telecom has stopped sending statement of account over emails from April 2013 onward. I had raised a request for sending my April 2013 SOA on Thursday, 16th May but my ticket was closed without it being resolved. I had to raise the ticket again and again and in total six times so far, and they have sent me SOAs for March and May and not for April, the one i asked for.