[Resolved]  ACT Fibernet — want to cancel installation process which is taken place till now.

Address:

Bangalore, Karnataka

Subscriber date : 4/04/2013.
Amount: 1398/- Rs.
Tickete No.: 1679824

After waiting for a two week for the installation I decided not to take a connection. I requested for the cancellation. I called many time to my sales person Parsanna mobile no. [protected] but he kept saying he would come and return the money. Thereafter, after a two week he stop receiving my calles. When I visited their office could not meet to senior person but talked over phone and he said he would do the process but sad, no response.

Then I called customer help line 42840000. they put me on conference with sales person parsanna then he said he would come and return the money.
However, in the same day on 08/05/2013 some one come to my home in my absent and give the wire connection without my approval. It seems they intentionally want to give us a connection and don't want to return money. Isn't this ridiculous? Let's see.