[Resolved]  ACT Fibernet — worst service against complaints

Address:

Hyderabad, Andhra Pradesh

We are using beam telecom(fiber net) services from past 1.5 years. past six months the service of the company is worst. suddenly internet stops working , if we call the help line of the service provider they tell us we will restore the connection or solve the problem with in 24 hrs. it will not happen with in 24 hrs they will take average of 48 to 64 hrs to rectify even some more time.recently i have raised a complaint on 5th March now the 7th march till the problem not solved nearly i have celled those people 10 times always they have communicated us resolved in 1 to 2 hrs time but it will not happen. some times they make you stay in call for more than 10 min with out any response it's a very irritating service provider.