[Resolved]  ACT Fibernet — Worst Technical/Customer Experience

Address:

Bangalore, Karnataka

I am staying in Shantinagar and took ACT 2 month before and just in 2 month I placed almost 15 complainted to ACT that internet is going off.

Every time it took almost 1-2 days to solve the problems, and it was horrible to stay in queue for ACT customer care number for almost 5-10 min and then the person so called customer care will talk to you, who even dont know what problem you are facing.

even this time is totally worst, its been 4 days I am without internet and ACT guys as usual keep on saying couple of hours to get resolved...they even dont know after 4 days whats the problem I am talking about.

This is not for ACT as I know they will not do anything at all to improve there service , as they think CUSTOMER is totally FOOL , once he joins he will not go anywhere else.

I am writing this just for other Bangaloreon to be ware before taking ACT connection, If you are thinking to take ACT then think twise because your life will become horrible with unreliable/unreliastic internet connection which says 20MBPS and more but If you dont have internet connection 3 days in a week then what you will do with that speed . JUST THINK TWICE BEFORE TAKING ACT.


For ACT - If by chance you are reading this , If you really think that customer is fool then YOU ARE TOTALLY WRONG, every one wants professional service and thats the reason they are paying money, ofcourse if you dont give service we can move to other players in industry.

I can not CHANGE ACT , but I CAN CHANGE myself from ACT !!