[Resolved]  Agarwal Packers And Movers, Drs Group — Irresponsible, arrogant, rude behavior by agarwal packers

Address:Pune, Maharashtra

I booked agarwal packers and movers on 22jan, 2013 for shifting my luggage from noida to pune. I was told that packing will be done on 23jan, 2013 by 3:00pm. But they were so irresponsible that till 7:30 no person had come to my place. . I only kept calling them regularly to ask, when are they coming to pack the goods.
Every time i was told "hamara admi 10mins mein pahuch raha hain. . ". . I was so irritated that i kept shouting them and yelling them for such a disgusting service. . After sometime the persons in office stopped receiving my calls and then even the same was did by the person who were going to come at my place to pack my luggage. . . After all this, i some how happen to talk to the senior incharge of delhi agarwal packers, and took a compensation of rs. 800. . Total amount they were charging was 6800. . So they made it to 6000. . I had completely lost it. . Mental peace, patience, and the trust that agarwal packers show. . Since 25years and all . . !!. . So around 9:00pm my luggage was picked up. . That too in a rickshaw. . . No tempo or truck came to lift my luggage. . .
Literally in a rickshaw my luggage was stuffed forcefully. .
After completing all the necessary procedures. . . I was told luggage would reach pune in maximum 8days. . .

So here starts another story,
After 8days were over. . . I called agarwal packers on 1st feb. . .
In fact its there duty and responsibility to call and inform me about my tracking my luggage. . And give me proper status. .
But nothing as such happened. . . I was so irritated by this. . . So from 1st feb to 6th feb. . . I kept calling them and calling them. . . But
Same thing by some mr reddy saheb. . . Who god knows what he thinks about himself. . . Every time told me. . That my luggage would reach tomorrow. . . He used to say. . It has reached warehouse. . Will be reaching tomorrow at my place. . . So this happened literally for 5days. . . And till today. . I haven't got my luggage. . .
This reddy is the most idiotic person and irresponsible person. . .
The way he talks, and responds to customers is very arrogant and rude. . . Typical local gunda type he speaks. . .


So my friends. . .
Please keep this in mind. . Before dealing with agarwal packers, drs group. . .
1. They will never come on time, to pack your luggage. . . You will only have to keep calling them. . .
2. They will never provide you assistance on tracking your luggage and will also never update you regarding your luggage.
3. Some mr reddy will talk rudely to you. . And will try to show his level and will be arrogant and irresponsible in dealing with you. .
3. I was told by mr reddy that even i can file a police complaint, and in his gunda style he said, he will not allow my luggage to reach my place. . . Typical gunda accent he said" jo karna hain kar lo. . Mera luggage jab tak mein nai bolunga. . Tumhare ghar pe nai aayega. . . Police complaint karna hain toh karlo. . .
4. . So please be aware of agarwal packers and movers. . .
I have lost my mental peace, my money in calling them again and again. My patience for such a disgusting and arrogant behavior by reddy. .
5. They don't have a bit respect for their customers and you will regret that why did you invest your money. . That is what i am feeling. .
Please feel free to ask for my number. . I will give you in depth details. . I just don't want others to deal with drs agarwal packers and movers. . And face what i have faced. . .

Thankyou
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Can you please reach me at [protected]@Mailinator.com. I am also suffering from DRS group. Wanted to discuss more.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Agarwal Packers & Movers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    1053
    Pending
    0
    Resolved
    137
    Agarwal Packers & Movers Phone
    +91 11 4500 4321
    Agarwal Packers & Movers Address
    Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India - 110034
    View all Agarwal Packers & Movers contact information