[Resolved] Agarwal Packers & Movers — Damaged Goods

smritikochar

from Kolkata, West Bengal

Address:

Gurgaon, Haryana

Hello,

We had shifted our house hold goods from Bangalore to Gurgaon and has arranged Agarwal Movers & Packers for this. My car bumper was broken and there was scratches all over the car body when it arrived in Gurgaon. Also, 3 of my cartons are still missing. One expensive lamp and few small items were broken. Also, my expensive mp3 player is missing which I think is in the lost cartons. We have been trying to register complaints with them since one month and no one has come to fix my car and find our lost goods and reimburse us for the damaged items. Its a pain to see my new car look so old because of the damage done by their reckless staff and I wish to register a complaint with the consumer court and get a legal notice sent to them.

Pls contact me at [protected] for more details and further action.

Regards,
Smriti

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rahuljadon

from Hyderabad, Telangana

Unique Packers & Movers — Damaged & Missing household goods

My name is Rahul Jadon and I took services Unique Packer & Movers[Sahil & Sameer]) for relocating my home goods from Bangalore to Hyderabad. I thought that rather than doing it myself. lets take help from professionals and I contacted JUSTDIAL and they suggested your name as there were good reviews for your company. But I was not aware that things will be done so unprofessionally.

I handed over the good to your guys on Tuesday last week and I was told that thing will be delivered in 24 hrs, but your company took 8 days to deliver. I scheduled everything in such a manner that the day my company accommodation will be over, my stuff will be delivered on time and I will go to my new accommodation with all stuff there. For 3 days (Sunday, Monday & Tuesday) me and my family was forced to live and sleep on bare earth and my kids don't even had a glass to drink water. And when I received the house stuff, I was amazed to see that almost 50% of stuff was unpacked, dirty & wet and few things were even broken. Tables (not packed, got in dirty condition), Bike(petrol tank was scratched), Almirah (It was bought 2 months back and was handed single piece and when received it was in 12 pieces), Broken Mirror, 2 plastic chairs (Neelkamal) & Studds helmet (missing).

In Almirah only doors were detachable, but it is completely broken and when I asked carpainter to repair it, he also denied. I didn't opted for insurance because of the reviews on justdial. I am attaching the photographs. I am writing this email with a hope that I will be compensated for the losses.

Chairs:- Rs 900
Halmet:- Rs 1200
Mirror:- Rs 800
Almirah:- Rs 18000