[Resolved]  Agarwal Packers & Movers — Packers from HELL

Address:

West Bengal

It was my 4th time moving... this time from Kolkata to Hyderabad, I had not used Agarwal ever, so I chose them. For official purpose I had to submit 3 quotes to my company and clearly Agarwal was more than double the quote of others. Still I forced my company to choose them as they HAD a goodwill in the market. They take payments 100% in advance, I paid too.

MISTAKE, at the end of it all the items they broke are:

Dining table, Chair, TV, Crockeries (around 6 items), curios (around 18 items) and one of my cartons with important documents never arrived.

Insurance... They also asked me to pay insurance on those goods, which I did, they have a smart way to deal with that too. Insurance says that within 24 hours of delivery I have to file my complaint. Agarwal conveniently arrives on a Sunday morning and gives me a call at 3.30 AM (the truck driver) I did not pick up as I was asleep. They coolly register arrival at 3.30 AM on Sunday, when I called back during the day... they said its a sunday and will only be able to come on Monday morning. They did come on Monday morning 7 am, only workers arrived no supervisor or manager. workers don't have any idea of paper work. Finally a young 22 yr old arrives at 4pm claiming to be supervisor and he too has no idea about paperwork. When I discover the broken items he says he will compensate with money. Insurance lapsed as it was beyond 24 hrs of goods arrival... Sunday 3.30am... once those guys left my house, till date, they have not answered my calls nor did they return calls which I made thru other numbers... basically washed their hands off.

I do not know how i will put them to justice? any idea is welcome. I gave similar review on Just Dial site from where I got their number.

JUST DO NOT USE THEM IF YOU ARE THINKING ABOUT SHIFTING. Double the money and GAURANTEED DOUBLE the trouble.