[Resolved] Air Deccan — Ticket Cancellation amount not refunded | |
Hi, I have booked a air deccan ticket through ezeego1.co.in website in December 07, to fly on 23-jan-08 from Pune to Delhi. I had cancelled the ticket before 24 hours of flight departure. At that time i was issued a Voucher of Rs 2449/- which i can use in 180 days of cancellation. This period will end in July, last week. Now i dont have any plans for travel, and i want the refund now. But air deccan customer care told me that this amount is non-refundable because of the policy at that time. Now how can they dont refund my money if i dont fly . The duration of 180 days they have put is objectionable. Please guide, what can i do. Regards, Himanshu Gupta Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Despite writing repeatedly to them and getting confirmation also, they have not returned any money yet.
These guys are really money sucker. Please advice what should i do.
Regards,
Himanshu Gupta
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From: [protected]@msn.com
To: eshwar.[protected]@airdeccan.net
CC: [protected]@airdeccan.net; [protected]@msn.com
Subject: RE: [airdeccan.net #24578] Refund for PNR: 5422461
Date: Wed, 23 Jul 2008 04:52:08 +0000
Dear Mr Eshwar,
This is regarding PNR: 5422461.
I had written to feedback about this and the reply from Lisha, that refund will be made after deducting more Rs 250/-.
But till now i have't received any refund .
Can you please arrange for the refund .
Thanks and Regards,
Himanshu Gupta
[protected]
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> Subject: RE: [airdeccan.net #24578] Refund for PNR: 5422461
> From: [protected]@airdeccan.net
> To: [protected]@msn.com
> Date: Tue, 8 Jul 2008 10:54:18 +0000
>
> Dear Lisha,
> Please make the remaining refund, deducting 250/- from the amount.
> Thanks and Regards,
> Himanshu Gupta
> [protected]
>
> > Subject: [airdeccan.net #24578] Refund for PNR: 5422461 >
From: [protected]@airdeccan.net>
CC: [protected]@msn.com> Date: Mon, 7 Jul 2008 14:34:47 +0000> >
Dear Mr. Gupta, > >
Thank you for choosing to fly Deccan!!!> >
As a special case we would try and enable a refund after deducting the> required cancellation charges as per new cancellation policy. The charges towards cancellation is Rs.750/ per person. As Rs. 500/ is>
deducted initially towards voucher another additional Rs.250/ will be
> deducted further towards the cancellation charge and balance amount
> will be refunded.> > Kindly confirm the above before we proceed with the refunds.
> >
Best Regards, > >
Lisha Prakash, >
Guest Commitment> >
Deccan> >
Hi, I booked a flight for 23-jan-08 in December'07.The PNR number is>
5422461. I have cancelled the ticket before 23 Jan'08.I havent>
recieved the payment against the cancellation yet.Can you please check>
why i have not received the refund amount which is Rs 2449/-
Thanks> and Regards,
Himanshu Gupta
[protected]> >