[Resolved] Aircel — Aircel 3g recharge- Rs 198 | |||
Hi, I recharged with Rs 198(1GB 3g data plan) around 20 days back on aircel no. [protected] but i am not getting 3g speed,maximum i am getting only 15 KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem or data card(ALCATEL)....They told to re install my Data card s/w and i did that also but no use. So i will not recommend any one to use Aircel.....Go for other 3G services even though it little bit costly.At least you will get satisfaction form that service. Amit [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Ya, it happens same in Chennai also. Aircel 3G Service is very worst, so any1 dont use it & boycott Aircel...
Reply
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Hell with AIRCEL... I brought a 3g sim one week back. Half an hour I got 3 g service. after that forget the service...no recharge from the vendor for 3 days...2 kb download speed. I recharged again with Rs.198 .amount debited from my account. but no balance in my account.
even 2g service from Vodafone is better than Aircel speed. I called their 121 and 198 for escalation. no response at all.
The most worst experience in my life time in any industry.
My aircel number [protected]
even 2g service from Vodafone is better than Aircel speed. I called their 121 and 198 for escalation. no response at all.
The most worst experience in my life time in any industry.
My aircel number [protected]
Hi, I agree with amitbit07. I am also recharge with (Rs.198-3g) pocket internet. But first time it has high speed, now the second time I recharged but low speed 20KBPS only. They cheat us.please avoid it if possible.
Same here . I am also not happy with Aircel. Their customer care is the most worst team in this world . They will not help their customers they just keep on saying to call some other numbers like (214) after calling to 198. I recharged my Aircel number with 198 pack in my mobile still I am unable to download anything from Google play and even I am unable to use Whatsup . I asked their cust team they just said some sites are not applicable for this pack . What a worst pack it is then ?
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