[Resolved] Aircel Data Card Postpaid Prepaid — wrong bill and no usage

Baskarp123

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hi,

I bought a aircel data card([protected]) from bomnhalli sangeetha stores. i choosed aircel datacard only bocz of 3gb free offer. the datacard worked till 3gb and stopped without any notice.

They initially charged me 10000+ rs for the free usage. No paper statement sent to me and online statements are password protected(this things were not known and not at all informed).

I said i cannot pay for free usage they commited and the datacard is no use after 7 days. am still getting pressure from your customer sevice to pay a mere amount of 3K request & saying some appologies for my email communication / complaints.

Thier is no faith in the way happened and how it can be billed like this.. havent seen the paper statement / online statement. simply threating me to pay 3K. Thier are many service providers still giving 5gb and 10gb free. how can i pay for free usage of 3gb and no usage after that.

Many Thanks
Baskar

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Vishal Mehra

from Delhi, Delhi

Aircel — Service not as per Contract

Dear Sir,

I had taken an Aircel Connection appx: 1 Month ago in Delhi. Paid for a Silver Number and ISD and International Roaming. Till Date Aircel has not bothered to switch on my International Roaming and ISD Facility despite having collected for the same.

Their Nodal Officers have stopped picking my calls now and Call Centre is Incompetent at the Best.

What can I do in this Case???

yashwanth

from Bengaluru, Karnataka

aircel was not connecting to pc using maxx mobile

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Judy B

My issue worst!! for one month service from May 22, 2012 - June 21, 2012
$475.00 one cycle--Sprint in Arizona, United States. Contract billing from Jan 22, 2011 - Present is $59.63 unlimited not to pass 6G which is way high transferring for personal computer usage!!! Normal should not even use 1G --- Help someone this is INSANE ! None of the cell companies are able to claim what, which, & where their cells are owned & billed This is internet air card not phone --- Too bad not billed like the good old days! Kilowat usage per kilowatt waves going throw wires!!! Much more safe & economical!!!

maheshnataraj

from Paravur, Kerala

My experience also not so good. I took data card prepaid connection for 750RS (4GB +3.5GB) from Indira Nagar Bangalore and I used 7 GB. Aircel billed me 24000 and when I went back to them, they are suggesting it was wrong and pay 5000RS. How can i pay 5000Rs when i taken 750RS connection? I did not pay and now I am getting calls from police and aircel legal advocate and asking me to pay 33000RS. Though I have de-activated the card that month and I have been issued with another bill next month. This is really a bad service. Please review all this issues and help customers to go for Aircel.

Regards,
Mahesh