Aircel - Kolkata — Unable to access GPRS | |||
To Whom It May Concern, Data service from the number [protected] is affected from 04/23/2012, particularly at 42B, Raj Krishna Chatterjee Road. Kolkata. 700042. However, other than this given location the data service is up. At the given location the signal strength is perfect and the handset is 3G supported, Nokia N8-00. Data service can be used from this number other than the given location, which means no handset configuration related issue. Several complaints had been logged at customer care and nodal care on 04/24/2012 but nothing has been done till now. Aircel have crossed the 72 hours of SLA and still unable to fix the issue. Kindly help and intervene so that the issue get resolved. Regards, Siddhartha Chakrabarti +[protected] India Was this information helpful? | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team