[Resolved] Aircel — Pathetic customer service

Kumar2k

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have been trying to get my ISD refund from Aircel service (Rs.1500) for last 1.5 months. Very first response that my request is forwarded to concerned team and it will be resolved in 40 working days. After one month, I have requested to know the status, then i was mentioned to wait for 48 hours.
Later, it is moved to concerned team, they will get back at the earliest.

For everything, we are asking to send mail to [protected]@aircel.co.in and the response is pathetic and sick.

Airtel and Vodafone are the best. Sick of Aircel service and customer service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Namaste(Kumar2k),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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