[Resolved] Aircel / Postpaid To Prepaid Migration — Postpaid to prepaid migration | |||
Hi, Very poor consumer service from aircel. Am jaiganesh from chennai & my mobile number is [protected] & [protected]. I have processed the migration form by the date 22nd April 2010 at Little mount office. They said that my line will get disconnected on 25th April 2010 since my billing date is 26th of every month. But till now they didn't process it, i called to customer care several times unfortunately all are providing the same answers that it will be processed. Since the migration from prepaid to postpaid is happening within 24hrs but reverting it you are taking this much of time..? (!). Am using aircel for past 8 years & feding up with this type of processes. so many follow-up's done but they are not responding to anything.. They are ready to save the tigers but not there's customers.. Request number for your reference: [protected] Regards, jaiganesh Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 03, 2015 Aircel Customer Care's response Hi Mothila, Thanks for writing to us. We would request you to visit the Aircel store with the following documents for migration postpaid to prepaid: Proof of Identity: Proof of Address: Warm Regards, Aircel Social Care Team Verified Support Oct 06, 2015 Aircel Customer Care's response Dear mathi55555, Thanks for writing in to us. Please visit your nearest Aircel store along with the following documents: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs. To migrate your Aircel number from postpaid to prepaid. Warm regards, Aircel Social Care Team Verified Support Aug 26, 2016 Aircel Customer Care's response Dear Pawan Kr Choudhary, We hope that our team got in touch with you and shared all the requisite information. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
 38 Comments | |||
Comments
Aircel — POSTPAID TO PREPAID
Respected Sir,i was already one Aircel Postpaid Number still now last three month my cell phone bill is very high. my business level in very low. So please requested my mobile number inter change postpaid to prepaid.
Name : Jagathees Kumar G
No.91, Pudhumariammn Koil St.,
Vs Colony Post,
Anthiyur.
Pin:638501.
My Mobile No:[protected]
Thanking You.
My Phone No. [protected] and I am not agreeing in the your Plan 149 they are not shown properly amount of bill/unbilled and your customer care centre are not deal with me properly but i deposit the amount of Rs. 500/- on[protected] at 6.00pm but your 121 service are not shown the amount otherwise I want to covert postpaid to prepaid immedatley.
Hi,
Am jaiganesh from chennai & my mobile number is [protected] & [protected]. I have processed the migration form by the date 22nd April 2010 at Little mount office. They said that my line will get disconnected on 25th April 2010 since my billing date is 26th of every month. But till now they didn't process it, i called to customer care several times unfortunately all are providing the same answers that it will be processed. Since the migration from prepaid to postpaid is happening within 24hrs but reverting it you are taking this much of time..? (!). Am using aircel for past 8 years & feding up with this type of processes.
Kindly make the process by giving the priority to get connected with aircel network further.
Request number for your reference:[protected]
Am jaiganesh from chennai & my mobile number is [protected] & [protected]. I have processed the migration form by the date 22nd April 2010 at Little mount office. They said that my line will get disconnected on 25th April 2010 since my billing date is 26th of every month. But till now they didn't process it, i called to customer care several times unfortunately all are providing the same answers that it will be processed. Since the migration from prepaid to postpaid is happening within 24hrs but reverting it you are taking this much of time..? (!). Am using aircel for past 8 years & feding up with this type of processes.
Kindly make the process by giving the priority to get connected with aircel network further.
Request number for your reference:[protected]
Respected Sir
I am using this postpaid connection since 5 years, but due to my economic condition i want to switch to prepaid.My number is [protected].
The response from customer care was not acceptable.They first heard my reason behind the switching, and then just ignored.
Thanking You
Yours faithfully
M.kannan
kannan.[protected]@gmail.com
[protected]
I am using this postpaid connection since 5 years, but due to my economic condition i want to switch to prepaid.My number is [protected].
The response from customer care was not acceptable.They first heard my reason behind the switching, and then just ignored.
Thanking You
Yours faithfully
M.kannan
kannan.[protected]@gmail.com
[protected]
I want to change my postpaid connection to prepaid connection([protected])
My bill date is on 19th on every month.
I want to change my plan before that date Please help me on this.
My bill date is on 19th on every month.
I want to change my plan before that date Please help me on this.
Sir,
I have applied for postpaid to prepaid conversion 2 weeks back in aircel store perungudi, chennai.
There is no coverage for me for the last 4 days.I have made a mail complaint 2 days back but my problem not resolved.
I have contacted customer care, store(Perungudi, Chennai), but no use.I don't know where the problem is.The store persons not responding properly.
I have missed lot of important calls.The store persons promised me that the tower problem will be for 4 hours, but it is going more than 4 days.kindly
resolve the problem immediately
Name : Prabhaharan
Mobile No : [protected]
I have applied for postpaid to prepaid conversion 2 weeks back in aircel store perungudi, chennai.
There is no coverage for me for the last 4 days.I have made a mail complaint 2 days back but my problem not resolved.
I have contacted customer care, store(Perungudi, Chennai), but no use.I don't know where the problem is.The store persons not responding properly.
I have missed lot of important calls.The store persons promised me that the tower problem will be for 4 hours, but it is going more than 4 days.kindly
resolve the problem immediately
Name : Prabhaharan
Mobile No : [protected]
Guys,
Don't go for migration in Aircel.Better change your network instead of going for postpaid to prepaid conversion in Aircel.They are following the technique of delaying purposely for 1 week or more than that to irritate the customers.So that in future we won't be going for migration.The worst customer service is Aircel.They will be convert prepaid to postpaid over night but for postpaid to prepaid, they only know the number of days for conversion.I am frustrated of Aircel customer service.
Don't go for migration in Aircel.Better change your network instead of going for postpaid to prepaid conversion in Aircel.They are following the technique of delaying purposely for 1 week or more than that to irritate the customers.So that in future we won't be going for migration.The worst customer service is Aircel.They will be convert prepaid to postpaid over night but for postpaid to prepaid, they only know the number of days for conversion.I am frustrated of Aircel customer service.
Dear sir, I am an aircell customer, I opt for a change from Post paid to Prepaid and approached Air cell office at RS puram office.The staff informed me that it will take one month for the conversion.I said ok and I paid my May 2015 bill and approached again and was informed that to settle the balance amount. I settled the balance amount after adjusting the deposit amount, but till date the conversion is not take place. .Kindly do the needful. Your service is very poor My cell no. [protected] K.RADHAKRISHNAN
Hi Mr.Radhakrishna,
Thanks for writing to us. We would like to inform you regarding your Aircel no.[protected]
As post check we have found Total outstanding amount is pending Rs 1639.0 on your Aircel no.[protected]. Please visit at your nearest Aircel store for migration from postpaid to prepaid & also please clear all outstanding amount.
Please carry following documents :
1. Copy of address proof
2. Copy of photo I.D proof
3. 1 Passport size photograph
Warm Regards,
Aircel Social Care Team
Thanks for writing to us. We would like to inform you regarding your Aircel no.[protected]
As post check we have found Total outstanding amount is pending Rs 1639.0 on your Aircel no.[protected]. Please visit at your nearest Aircel store for migration from postpaid to prepaid & also please clear all outstanding amount.
Please carry following documents :
1. Copy of address proof
2. Copy of photo I.D proof
3. 1 Passport size photograph
Warm Regards,
Aircel Social Care Team
Hi Guys,
Since my Aircel Bill amount is huge, this is not affortable to me to continue with postpaid plan so I request you to guide me how to convert the post paid plan to prepaid. Please treat it as urgent as I am not convinced with charging by Aircel bills.
My Cell number is - [protected]
Thanks
Sriramulu
Tamilnadu
Since my Aircel Bill amount is huge, this is not affortable to me to continue with postpaid plan so I request you to guide me how to convert the post paid plan to prepaid. Please treat it as urgent as I am not convinced with charging by Aircel bills.
My Cell number is - [protected]
Thanks
Sriramulu
Tamilnadu
Hello Sriramraju,
Thanks for writing to us. We would like to inform you about Postpaid to Prepaid procedure regarding your aircel no. [protected]
Please visit at your nearest Aircel store with the following documents.
Copy of address proof
Original photo i.d proof
2 Passport size photograph
Also please ensure all outstanding amount & unbilled amount should be clear.
Regards,
Aircel Social Care Team
Thanks for writing to us. We would like to inform you about Postpaid to Prepaid procedure regarding your aircel no. [protected]
Please visit at your nearest Aircel store with the following documents.
Copy of address proof
Original photo i.d proof
2 Passport size photograph
Also please ensure all outstanding amount & unbilled amount should be clear.
Regards,
Aircel Social Care Team
[protected] is my number change to postpaid to prepaid
Hi mathi55555,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
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Alternate no. [protected].
Thanking you.