[Resolved]  Aircel Prepaid Connection — Dialer Tone activation without my consent

Aircel-prepaid — Money deduction without making calls

Yester day night after Last call my balance is 1360 but today mornig Rs 1210. i dont know the Reason.

aircel prepaid connection — document problem

dear sir,
I have alredy submit my vaild document but i have recevid a message (document set for your aircel number is not received by us. please submit valid document.

Aircel Prepaid Connection — GPRS not working properly

Firstly I have activated GPRS in my mobile. Then recharge Rs 98/- for unlimited GPRS use in 16th june 2009. But till today I am not able to use the GPRS. Although I have been called more over 6 times to customer care, yet there is no response form the customer care end. My complain number is[protected].

Why don’t you drop into one of their stores and register your complaint directly, it’s a quicker process as there are senior executives present there who can guide you through any problem.

Aircel Prepaid — Not responding to request

I am continuosly requesting them to stop unnecessary calls and message such as caller tune, songs etc.but they are not stopping it their customer care are telling that this is the rule of TRAI.It will take 45 days to stop.Its really frustrating all the time calls and messages keeps on coming.Its frustrating.Please looki into this matter.

DND service, just tell to activate ur DND service……

Aircel Prepaid — Dialer tunes without my consent

Dear Sir,

This is in regard to my Aircel prepaid(UP West) no: [protected].

Company activated thedialer tunes service on my above no. without my concent and charged Rs 30. without any reason.
I filed a complaint(complaint no:[protected] to customer care (dated: 17-aug-2009) for which the replied that the waiver of rs 30 will be returned to me by 20th aug. Howeverno such favour was done to me. I called customer care again on 3-sept-2009 to discuss this matter.. they replied that the waiver will be returned to me by 5th sept. but again no action has been taken from the telecom company..Please see to this matter...

Thanking you
Mudit Jain

"It’s a process the telecom operators have to follow…I think. Why don’t you visit the nearest Aircel store meet up the nodal officer and I am sure this will be taken care of in no time.

Aircel — GPRS NOT WORKING ON MY PREPAID CONNECTION

Respected Sir,

With due respect i want to bring my complaint under your due supervision.sir i had got a new aircel sim so that i could access gprs.the moment i recieved my sim i recharged it with Rs 98.my GPRS worked for few days and after that i hav not been able to even connect once.i called customer care many times only to get their hollow assurances.nothing happened till nw.i am not even recieving the G signal in my phone now.although all my neighbours are recieving it.sir i am not even getting the EDGE signal and have to only bear the slow speed of GPRS.my phone is having EDGE facility.its almost 8 day now and the GPRS problem is yet to be solved.i hope you would personally look into the matter and that my problem is solved as soon as possible.thank you.

did you try to reset the gprs settings on your mobile. Trust me it works. What you need is just refresh the settings. Or else just call up the customer care and ask them to resend the gprs settings and I am sure they will guide you through the entire process. You could also get in touch with them directly through http://www.aircel.com/customer_care/customer_care.asp

aircel prepaid connection — Subscription Charged without my Knowledge

Sir,
I am using Aircel NO. [protected] (the conenction is in my younger brother's name Ritam Sharma).
On 18/10/2009 i called there call centre to know about bonus card services mean the same time there call centre executive told me about dailer tune services. I said i am not interested to this service and i disconnected the phone. But Yesterday on 21/10/09 they have deducted Rs. 10 from my prepaid account. This is not a geniuen deal of AIRCEL. please look into the matter.
my another mobile no. is [protected] (Gautam Sharma)

not connecting customer care call
not giving wap setting

"I agree that its highly irritating when a service starts without your confirmation and money is deducted. However as these processes are automated it generally does not happen. I would suggest just call in the customer care again and get to the bottom of this – I am sure this will be sorted out in no time…

"

Me too but mine was only rs.10


Aircel Sucks

Airtel the best

aircel prepaid connection — DIALER TONE ACTIVATED WITHOUT REQUEST & DEDUCT MONEY FROM MY ACCOUNT.

SIR,
I ENCLOSED MY MAIL COPY WHICH I ALREADY SENT TO AIRCEL CUSTOMER CARE BUT THEY EVERY BODY TRY TO AVOID ME.
PLEASE HELP ME TO SHORT OUT THIS MATTER.
THANKS
UTPAL DATTA.
[protected].
Dear,
I am UTPAL DATTA one of your consumer with no. of [protected].
Last 15 Jan one dialer tone is activated in my number .I was fully unknown with
that .This is my personnel no. and only used by me.So this is impossible to request for a dialer tone by me.
For this your team also deduct 7 rupees per week since then.In that time i want to talk with customercare manager but your executives are ask for hold to me but after some while line was disconnected many times.


I don't know how this types of mishap and malfunction can happend this types of big networking/communication company.I want the total value of money which were deduct from my account since last 15 Th Jan'10.Otherwise i have to go at consumer forum and media bench to solve this problem in front of other customer by visualising this matter.
I also want that a necessary action to be taken against that fellow for this irresponsible work.


Regards

UTPAL DATTA.

I can understand your problem my friend, but these automated services cannot be activated without the prior customer consent. Promo calls and messages can be the reason. Such service can get activated when you respond to these calls or messages. I would suggest you to activate your DND service. This will help you for sure.

without my requst activated dailler tone

DIALER TONE ACTIVATED WITHOUT REQUEST & DEDUCT MONEY FROM MY ACCOUNT. cotect no. [protected]

Dialer tunes without my concent

This is regarding the prepaid No. [protected] of Aircel, Kolkata. On 21st Feb, 2010 I suddenly found that my account balance has been deducted by an amount of Rs. 7 and simultaneously Dialer Tune has been activated without my concern. Even after calling to Customer Care, they are not ready to take any complain against it and forcefully they are making me understand that I myself have activated this feature. I dont bother about Rs. 7, but my question is how they have the privilege to activate any service in my account without my permission.

i want to get settings for internet in my motorola w230 mobile