[Resolved] Aircel — unfair deduction | |||
Hello sir, My phone no is [protected]. This no was ported from reliance to aircel in 5 may 2011. There is some unfair deduction of rs 15/-. On 4 feb for service "libra". Previously same service was activated on 2 feb but on complaining to C.C. Agent amount deducted was returned. I called C.C. Agent on 4 feb, they deactivate the activated service but there is no refund, and said that the service is activated by me by dialing some no. And disconnect the phone. But this was an unfair activation of service without my consent. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
thanks my problem is solved.
Reply
Often some services are activated on my mobile no. [protected] without my permission & money is deducted on that account.
Dear sir,
I activated PI148, its 3G pack 1GB data for 1month, it was activated on 3rd sep 2014 On 12th sep 2014
I was deducted around rs200, immediately I called custome care they told my accnt wil b credited the amnt within 24hrs.
But it did not happen, I called again customer care on 13th sep 7o clk, one person says " u hav used more than the limit so u have been deducted" but if I check balance by dialling *121# it shows PI148 balance is 56MB exp on 2nd oct 2014.
They say balance should not b checked by 121, it has to b checked by *133#.
If its wrong y they allowed that information there?
Onemore lady says ur 150MB 3G (rs37)data over that''s y u r deducted, actually I was not deducted after Rs37 recharge.
They dont give the 3g data balance in the intimation msg. I lost somuch of money due to their unfair system.
Kindly take the required action to stop cheating.
Muthuvel K
[protected]
I activated PI148, its 3G pack 1GB data for 1month, it was activated on 3rd sep 2014 On 12th sep 2014
I was deducted around rs200, immediately I called custome care they told my accnt wil b credited the amnt within 24hrs.
But it did not happen, I called again customer care on 13th sep 7o clk, one person says " u hav used more than the limit so u have been deducted" but if I check balance by dialling *121# it shows PI148 balance is 56MB exp on 2nd oct 2014.
They say balance should not b checked by 121, it has to b checked by *133#.
If its wrong y they allowed that information there?
Onemore lady says ur 150MB 3G (rs37)data over that''s y u r deducted, actually I was not deducted after Rs37 recharge.
They dont give the 3g data balance in the intimation msg. I lost somuch of money due to their unfair system.
Kindly take the required action to stop cheating.
Muthuvel K
[protected]
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