[Resolved]  Aircel — gprs

i am using nokia 5130 . aircel user. i got the net settings after a lot of struggle.but when i got the 14 rupee card and re charged i couldn access net. my uestion is whether aircel and my mobil don go hand in hand

RGSGRESG

How will I connect internet with my Nokia-7610 to my PC. Please confirm me to activate soon. Because its 2 days before i recharged my sim with Rs. 98 to serve the net. and the sms failicty is also not working with my mobile. kindly make me understand.

Sir,
I am Lokesh; resident of Himachal Pradesh, I won Aircel prepaid No.[protected]. Ii have activated gprs in my phone. However it is working but when it is connected to the computer, it takes several minutes for opening a page. Meaning thereby that the speed is very bad.But the company claims that they are providing 115 kpbs speed. It is ridiculous. They should be directed to provide the service as good as they claim. Otherwise, they should not go head with the showing dreams to the customers.

Quite strange, I have been using the Aircel pocket internet for a while and its pretty easy to use and good in quality as well. Generally it gives you around 40-60 kbps which is a good speed and its the same which is committed by the company as well. Talk to the customer care and they will help you with your problem for sure.

sir,
i have recharged rs.98.00 by dialing *234*98# from my cellphone no [protected] for connecting PI on 15.2.2011.but i have received a sms from aircel that soon i have to recharge by rs 98 otherwise my pi will be deactivated.therefor i have dome it on 25.2.2011. now let me what abouts your unlimited browsing for 30 days and etc.your ex.officers are 24 hrs.busy (customer care) they are not in a position to answer me.pl reply.

I am kadir and i am using aircel no.-[protected] and my other no is [protected].I have a poroblem with internet connection using on pc.When i connect my mobile with my pc and start internet, after 5 minutes it autometically get diconnected by the server.This causes me a great problem.When i try to contact customer care they dont give me any reply, they simply say that contact our GPRS department.and i was unable to contact there.so please try to solve my problem.

Dear Customer,

We are sorry for the inconvenience.This to inform that we have noted your concern. Request you to share with us the name and contact details registered for the given number so that we can escalate your concern for a resolution.Please do write to us at [protected]@aircel.co.in.

Regards
Aircel Customer Service Team

Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team

My name is Senthivel

I am user of Aircel GPRS, but it is not working properly. When it was complained to customer care, they give false promise to improve it, but not done.. It is very painful to not only me but also to all the subscribers .

Dear Customer,

We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

i hv recharged pocket internet pack for rs. 98 but i didn't use on pc. And called 10 times in customer care but they didn't reply me. Pls do something . My number is=[protected].
Vishal.

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Hi Venkateshwaran,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Dear Mr. Vk Brijesh,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .