Aircel — without consent sms pack auto renewed

 
13 Reviews
Maharashtra, India
 rameez.tmv
Dear sir my mob no.(aircel [protected] mah circle) . My complaints is:without my consent sms pack has been renewed,they neither prompt me by sms nor even they said to me when i call to c.care on 23/08/12 at 9.28pm. The executive said that it will not renewed it will expire on 12pm.
I doesn't care my bal. it just rs9 pack but please don't cheat customer as govt. Ban on bulk sms that why i am not interested to activated.
Plz refund the bal. Mujhe aircel ka recharge jaldi se nahi milta aur upar operator bal. Deduct kar deta.
Thanks & regards
Complaint comments  12 Comments     Updated: Share0Tweet0

Comments

how to deactivate auto renewal of MAHSMS19RE sms pack?

Airtel -PrePaid Connection — Schemes/Local Packs Activation without consent/information

I have using Airtel Prepaid Connection services for quite a long period of time.

My No. is [protected]

This is third time i have faced this kind of problem.
On[protected] i got a message that - Rs. 25 have been deducted for some LOCAL PACK activation. I have never ever given my consent or subscribe for any kind of Local Pack service.
And this is not happening for the first time, my brother has faced this kind of problem thrice and despites of several conversation with Airtel Executives nothing has been done, and finally he changed from Airtel to Idea.

What all is this happening??

Why money has been deducted without any consent from the user??

I have tried 121,[protected] but no option are there to talk to Airtel Executives.

Aircel — Forcefully deducted Rs.45/- from my prepaid account

I have buyed a card of Aircel. Not even one month is passed. Today at 4.44pm there was a call from mobile no.[protected]. Person who called, explained me about the scheme of Rs.45/-. I did not gave him okay, even though he deducted Rs.45/-. How can he deduct like such? Is there any body to control this or such type of loots happens every day? I want my money back. Pls take the necessary steps or I will destroy the card.
These services can get activated when any call or message is responded, so just get it deactivated and to avoid these in future get your DND service activated
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
dear sir my mob no [protected] please deactivate daily sms pack3 renewal.i have lost so much amount for this process, and also trying to talk with customer care 121 and 198 but there is no response pleas rectify this.
wat scheme is der in mahsms19re i mean wat hw many sms we get validity etc i recharge nw n bal got deducted n i got only one msg frm aircel dat thank u for subcribing mahsms19re
my number is [protected].
I want to deactivate daily auto renewal of sms pack which charge rs 1 daily for first sms and give 10 sms.
plz deactivate..l do not want auto renewal of this sms pack...

Aircel — SMS Pack is not deactivating

I have activated daily SMS pack which cost daily 2 rs.. But now I want to deactivate, so many times I called customer care that I want to deactivate sms pack, each time they provide me different number and the pack didn't deactivated. Really very worst service.
its like a hell to lose my balance everyday without my consent. i dont need any auto renewal sms pack. stop auto renewing my sms pack or i'll surely decide to switch to another network ike airtel or vodafone...
Dear sir my mob no.(aircel [protected]) . My complaints is:without my consent sms pack has been renewed please tell me how can i unscubscribe ...its urgent sir please and my balance has been deducted for this sms pack please do something sir
Sir my mobile number [protected] it is like hell to lose my balance every day without my concern . I don't know how it activated last two days on words daily 2rs for NDAIRSMS2N. Please stop this service
Aircel Customer Care's response, Nov 12, 2016
Verified Support

Dear Ndks,

Thanks for writing to us.Please dial *121*0200# to deactivate this service.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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    Complaints
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    Aircel - without consent sms pack auto renewed