Aircel — Wrong billing

Address:Faridabad, Haryana

I had taken A connection (Mobile No [protected]) from aircel requesting for plan 149. A field boy collected document and assure that they will send me detail when his office will in role my request.
I got my connection activated. but when my first bill came I found they made plan 799. I requested Aircell to correct the bill and send me again. it was 16-july 2012. they replied as below"
Your request number is 1-[protected]. We would like to inform you that, we have investigated your concern and as per the records, you have applied for Simple value 799 plan for [protected]".
I requested them kindly send a copy of my request and I will pay the advice if My request is for 799 plan.
but Nothing happen.
again I received 2nd bill without any resolving problem. I stopped using connection and requested air cell again to correct the bill and I will pay the amount.
On 1st august again they given me another request no number is 1-[protected]. and promise me to resolve problem.

Nothing happened.
Today I got a call from [protected] advocate A.L.Malhotra saying "I have cheated the operator and a case is filed in court" and a call from [protected] person was saying he is police from badar pur police station.
kindly help me, advice me. I feel I have been cheated and Air cell is harassing me giving such threatening
my contact no is [protected].
Sanjay Kumar Mishra.,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Aircell people making fool to their customers.......nobody ready to listen the complaint in customer care..........when we walked down to the gallary they are giving false commitment.............

I am getting 165 rs extra in every month bill, i have made complaint agaist them ,everytimne they commit me that pay this bill next bill you will get waiver but same bills cme again again...........such a poor service..


Everytime false commitment by the gallry people...never have update on the compaints...

AirCell — Salary

Dear SIr,

We are the Aircell employees from SAHARANPUR (west U.P) we are not getting the salary from last two months . please provide the information why we are not getting the salary. of july and august if salary released in Branch then ask Branch Manager why they not provide Us the salary.


Regards
upendra

Email : upendra.[protected]@rediffmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information