[Resolved] Airtel — 3G Connection | |||
I took a new 3G dongle from Navjyothi Electronics on 5th of April and so far this is not activated. When I took that connection, the retailer promised that it will be activated in two to three days. When I got in touch with AirTel, I got a very dry and negative response from AirTel in resolving this incident. I have escalated this couple of times with the escalation manager and even he was not able to show up a better behavior. Its been close to 11 days since I took the connection and there was no positive response from the AirTel CC. I am extremely dissatisfied about the service Airtel (may be with the retailer) has provided to me, if you ask me. Thanks Rakesh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
my EC num;[protected] i have made a recharge to a customer ([protected]) amt of rs235, by mistake i did it 2 times please reverce the amt of rs 235 to my EC number please help me the txn ; id ;[protected] & [protected] my name ;shahulhameed outlet name;jothimobiles place ; coimbatore tamilnadu
Namaste Rakesh,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 15 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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