[Resolved] Airtel 3G Data Card — Billing issue | |||
Hi, My Airtel 3G postpaid data card number is [protected]. My credit limit is Rs. 2000 and my current billing plan is Rs. 750 / month. Last month I got a bill of Rs. 4500 and this month I got a bill of Rs. 986 making the outstanding payment Rs. 5597. I tried approaching Airtel customer care about why I got a bill of Rs. 5597 when my credit limit is clearly Rs. 2000! I have not heard any solution except for "My apologies for the trouble". DEAR AIRTEL - I DON'T NEED APOLOGIES. I WANT RESOLUTION OF THE ISSUE. I want to clear the payment and cancel the account at once. If anyone from Airtel customer support really care about customer issues, please respond. Regards, Lakshmikanth Raja K Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Verified Support Jan 19, 2013 Airtel Customer Care's response Namaste Mr.Raja, This is to inform you that your concern listed on 18 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste Mr.Raja, We would like to inform you that your concern listed 18 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Any update on this issue? Kindly revert at the earliest as I do not want to wait any longer and keep paying bill for non-usage. If you can't help, atleast let me know the same.
Regards,
Lakshmikanth Raja K