[Resolved] Airtel 3G Data Card — Network weak signal | |||
Dear Sir, I have post paid data card, number is [protected]. Problem is proper signal strength is not available to connect the internet; I raised complaint on 21 Jan 2013. Complaint no.48292868 Network engineer visited my place. He said that network problem is in your area. Issue is not resolved yet. Customer care people saying that it take 2 months time to solve this issue. This is postpaid number. Bill is already generated. Why should i pay the bill? Kindly solve this issue as soon as possible. i wrote mails to [protected]@in.airtel.com, Nodal.[protected]@in.airtel.com,appellate.[protected]@in.airtel.com, They did not give any reply to me .Please solve the issue as soon possible Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Feb 12, 2013 Airtel Customer Care's response Namaste(kgreddy), We would like to inform you that your concern listed 30 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Airtel- Network — Weak Network
Hi,I have a Airtel Post Paid Connection # [protected]. I have Lodged complaint to Nodal Officer and After great Research And Development Nodal Officer replied:
What a pathetic reply
Please help me to resolve this issue.
Dear Mr. Panda,
Thank you for writing to Airtel.
This refers to your email dated 17 september 2008 regarding network coverage problem on your Airtel number [protected]. We apologize for the inconvenience that you have been facing due to network issue in Pintoo Park. We understand how upsetting this must be and we appreciate your patience in this matter.
On receipt of your complaint, our technical team has conducted a survey in your area. The team has confirmed availability of adequate outdoor coverage in your area; however, in deep indoor and basement, the coverage may be weak. For your information, the strength of signals on your handset screen can vary due to the atmospheric conditions and topography affecting the radio waves.
Further, we have taken your address as an input for future planning and we will keep you updated on the same.
We appreciate & value your feedback as this helps us in planning our future network augmentation.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [protected]@airtelindia.com.
We value your association with Airtel and hope that you will give us a chance to serve you better in future.
Regards
Prabhjyot
Nodalofficer
Airtel